Dr. Zehra Waheed is a faculty member in Operations Management at the Suleman Dawood School of Business, LUMS. Her expertise lies at the intersection of project management, sustainability, and public-sector service delivery, with a particular focus on how complex projects, institutional arrangements, and service systems are designed, governed, and implemented in emerging-economy contexts. Her academic and applied work spans energy transitions, public service provisioning, solid waste management, project management, renewable energy, and responsible business.
Her research examines how organizations and institutions respond to uncertainty, manage complexity, and create public value through projects and service systems. She is particularly interested in the governance of large and complex projects, sustainability transitions in sectors such as energy and urban services, and the challenges of translating policy intent into implementation practice. Her broader work also engages with questions of institutional capability, facilities and infrastructure systems, and the role of responsible management in shaping developmental outcomes.
Alongside her academic work, she has held several leadership roles at LUMS, including Associate Dean for SDSB Undergraduate Programs, Interim Dean - Office of Student Affairs, Founding Director of the Centre for Business and Society, and Area Convenor of the Operations and Information Technology Group. Her work is deeply practice-oriented and informed by sustained engagement with industry, government, and the development sector. Through the Rausing Executive Development Centre (REDC), she has led the Project Management portfolio for several years, designing and delivering executive programs for major public-and private-sector organizations in construction, energy, oil and gas, and development. Her board and advisory roles at Private and Public-Sector Enterprises further reflect her long-standing interest in the connection between management practice, public systems, sustainability, and institutional change.
Waheed, Z. & Khan, N. (2023). Walled City of Lahore Authority: The Royal Trail Project. Asian Journal of Management Cases.
Waheed, Z. (2022). Managing Sensitive Contractual Disputes in Construction: The Orange Line Train Lahore Project. Emerald Emerging Markets Case Studies, 12 (03).
Waheed, Z. & Rana, A. (2020). The Build-or-Buy Decision of Operation and Maintenance Services at Quaid-E-Azam Solar Power Limited. Asian Journal of Management Cases.
Waheed, Z. & Ogunlana, S. (2019). Harnessing Knowledge of Building End-Users: Identifying Knowledge Carriers That Matter. Journal of Corporate Real Estate.
Waheed, Z. (2018). Translating Customer Needs into Project Outputs: Identification of Knowledge Brokers in Project Networks. Development & Learning In Organizations: An International Journal.
Waheed, Z. & Fernie, S. (2009). Knowledge-Based Facilities Management. Facilities.
Waheed, Z., Waseem, S. & Malik, M. (2020). Implementing the AWS Standard - Nestlé Sheikhupura, Pakistan., Published. Alliance for Water Stewardship (A4WS) UK, ..
Waheed, Z. (2023). Managing Megaprojects: The Beleaguered Lahore Mass Transit System Project, Under Review. Emerging Markets Case Studies.
Waheed, Z. (2022). Punjab Energy Company: Hiring Consultancy Services for Monitoring and Evaluation of Solarization Scheme Using QCBS, Published. LUMS No. 03-873-2022-1, Case Research Centre LUMS.
Waheed, Z. (2020). The British Council Lahore's Green and LEED Certified Library Building, Published. LUMS No. 03-870-2020-1, Case Research Centre LUMS.
Waheed, Z. (2020). Construction Contract Disputes In Pakistan: The Case Of Lahore Orange Line Metro Project, Published. LUMS No. 03-869-2020-1, Case Research Centre LUMS.
Waheed, Z. (2019). The Business of Waste: Public Private Partnership at Lahore Waste Management Company, Draft. CRC.
Waheed, Z. (2019). Tetra Pak looks for answers: loose milk entry into Lahore's metropolis, Draft. Emerging Markets Case Studies.
Waheed, Z. (2019). Heathrow Terminal 5: So, what went wrong?, Draft. Case Research Centre, LUMS.
Waheed, Z. (2018). Mastering the Instrument of Thought: An Exercise in Passive Observation, Draft. Emerging Markets Case Studies.
Waheed, Z. (2015). Punjab Government's Purchase of Microsoft Services and Products: Question of Integrity and Ethics, Published. LUMS No. 24-ASP31-2015-1, Case Research Center, LUMS.
Waheed, Z., Mogilevskii, R., Malik, F. & Enikeeva & Enikeeva, Z. (2020). Opportunities and Challenges for Agri-Food Trade Between Kyrgyzstan and Pakistan., Published. CAREC Institute, ..
Waheed, Z. (2019). Linking Ambitions, Transparency and Institutional Voids to South-South Funded CPEC Project Performance, Published. China's Belt and Road Initiative in a Global Context - Volume I: A Business and Management Perspective, Palgrave Macmillan.
Waheed, Z. (2018). The British Council Lahore's New Green Library Building: Toward Sustainable Organizations for the 21st Century (Part I: Green Organization), Published. Green Behavior and Corporate Social Responsibility in Asia, Emerald Group Publishing.
Waheed, Z. & Rana, A. (2019). The Build-or-Buy Decision of O&M Services at Quaid-E-Azam Solar Power Limited. 8th Asian Management Research and Case Conference.
Waheed, Z. (2019). Walled City of Lahore Authority: The Royal Trail Rehabilitation Project, A Case Study. 8th Asian Management Research and Case Conference.
Waheed, Z. & Ahmad, M. (2017). Water Policy and Institutional Development: Situational-Analysis for Informed Policy Development in Punjab, Pakistan. 33rd PLEA International Conference: Design to Thrive, 2-5 July 2017, Edinburgh, UK, doi:ISBN (978-0-9928957-5-4).
Waheed, Z. & Ogunlana, S. (2016). Serving Building End-Users: Network Positions, Knowledge and the Role of Various Professions. CIB World Building Congress, May 30th-June 03rd 2016, Tampere, Finland.
Waheed, Z. & Fernie, S. (2010). Understanding Knowledge Sharing Through Organisational Networks. CIB World Congress, Salford; May 10-13th, 2010.
Waheed, Z. (2008). Modelling Knowledge Exchange among End-Users Using Social Network Analysis. KIM Conference, Reading, UK, 2-3 April, 2008.
Waheed, Z. & Finch, E. (2008). Modelling Knowledge Exchaneg Using the Tenets of Social Network Analysis. Heriot-Watt Annual Research Conference: Research in Information, Communication and Modelling; Edinburgh, June 12, 2008.
Waheed, Z. & Finch, E. (2008). Modelling Knowledge Exchange among End-Users Using Social Network Analysis. CIB W70 International Conference in Facilities Management, Edinburgh; June 16-18th, 2008.
Waheed, Z. & Khan, N.
Waheed, Z. & Riaz, Z.
Waheed, Z.
Waheed, Z.
Waheed, Z. (2023). The Emporium Mall Construction Project-Developing the Schedule on MS Project.
Waheed, Z. (2023). Emporium Mall Construction Project- Developing the Schedule on MS Project.
Waheed, Z., Mogilevskii, R. & Enikeeva, Z. (2023). Leveraging physical connectivity for Agri-food trade between Pakistan and Kyrgyzstan: an exploration of current practice.
Waheed, Z. (2023). Adopting the Alliance For Water Stewardship (A4WS) Global Standard In Industry: A Case From Sheikhupura, Pakistan.
Waheed, Z. & Malik, F. (2023). Building occupiers' pro-environmental beliefs and adoption of green buildings: A case study of an industry from Lahore, Pakistan..
Waheed, Z. & Masud, M. (2020). What if the Wind Doesn't Blow? Emergent Dynamics of Pakistan's Wind Energy Sector.
Waheed, Z. & Malik, F. (2020). User-driven Green Building adoption-user PEB and its impact on Green building design adoption.
Waheed, Z. (2020). Managing a Dwindling Resource: Governance and Water Policy in Punjab.
Waheed, Z. & Malik, F. (2020). Building occupiers' pro-environmental beliefs and adoption of green buildings: lessons from the industrial sector in Pakistan.
Waheed, Z. (2020). On Haste, Stakeholder Management and Crisis in Developing Country Megaprojects: The Case of Orange Line Metro Train Project in Pakistan..
Waheed, Z. (2020). Going Beyond Usual Suspects: Mapping Environmental Stakeholders in Networks Surrounding Urban Water Supply..
Waheed, Z. & Atif, T. (2020). A Review of Current Urban Solid Waste Situation in Punjab Habitat (Elsevier).
Waheed, Z. & Malik, F. (2020). Urban Community Norms and Pro-Environmental Behavior: An Ethnographic Exploration.
Waheed, Z. & Shaharyar, M. (2020). On Unregulated Regulators, Consumer Trust and its Impact on the Packaging Milk Industry in Pakistan..
Waheed, Z. & Haider, S. (2019). Managing competition in City Public Services: The Case of Lahore.
Waheed, Z. & Ogunlana, S. (2019). Knowledge Brokers, Project Roles and the Centrality of End-User Needs.
Waheed, Z. (2018). New Forms of Procurement: PPP And Relational Contracting in the 21st Century, Facilities, Facilities, Vol. 36 Issue: 7/8, pp.437-438..
Waheed, Z. (2017). Megaproject Risk Analysis and Simulation, Facilities, Volume 36, 3/4..
Waheed, Z. (2017). Facilities Management and the Business of Managing Assets, Facilities, Volume 36, Number 5/6..
Waheed, Z. (2016). Case Studies in Project, Program and Organizational Project Management, Facilities, Volume 34, Number 5/6.
Waheed, Z. (2016). Understanding Project Management: Skills and Insights for Successful Project Delivery, Facilities, Volume 34, Number 7/8..
Waheed, Z. (2016). Capture and Reuse of Project Knowledge in Construction, Facilities, Volume 34, Number 1/2..
Waheed, Z. (2015). Strategic Planning: A Strategic Guide for Competitive Success, Facilities, Volume 33, Number 1/2..
Waheed, Z. (2015). Facilities Management Research in the Nordic Countries: Past Present and Future, Facilities, Volume 33, Number 1/2..
Waheed, Z. (2013). How to Write a Historic Structure Report, Facilities, Vol. 31 No. 1/2, pp. 97-98..
Waheed, Z. (2013). Improving Healthcare through Built Environment Infrastructure, Facilities, Vol. 31 No. 13/14, pp. 702-703..
Waheed, Z. (2013). Facilities Change Management, Facilities, Vol. 31 No. 3/4, pp. 185-186..
Waheed, Z. (2012). Supply Chain Performance, Facilities, Vol. 30 No. 3/4, pp. 177-178..
Waheed, Z. (2012). Construction Stakeholder Management, Facilities, Vol. 30 No. 1/2, pp. 96-96..
Waheed, Z. (2012). Managing Complex Projects, Facilities, Vol. 30 No. 13/14, pp. 695-695..
Waheed, Z. (2012). Building Methodological Bridges, Facilities, Vol. 30 No. 9/10, pp. 449-450..
Waheed, Z. (2012). Innovation in Small Professional Practices in the Built Environment, Facilities, Vol. 30 No. 3/4, pp. 176-177..
Waheed, Z. (2012). Open Facility Management: A Successful Implementation in Public Administration, Facilities, Vol. 30 No. 5/6, pp. 262-262..
Waheed, Z. (2011). Great Public Squares: An Architect's Selection, Facilities, Vol. 29 No. 5/6, pp. 269-269..
Waheed, Z. (2011). Marketing and Selling Professional Services in Architecture and Construction, Facilities, Vol. 29 No. 5/6, pp. 268-269..
Waheed, Z. (2010). Total Facilities Management, Facilities, Vol. 28 No. 9/10, pp. 494-495..
Waheed, Z. (2010). Building on Knowledge, Facilities, Vol. 28 No. 9/10, pp. 495-496..
Waheed, Z. (2010). Understanding Green Building Guidelines, Facilities, Vol. 28 No. 7/8, pp. 396-397..
Waheed, Z. (2010). Frank Lloyd Wright, Essential Texts, Facilities, Vol. 28 No. 7/8, pp. 397-398..
Waheed, Z. (2010). The Long Work Hours Culture: Causes Consequences and Choices, Facilities, Vol. 28 No. 7/8, pp. 395-396..
Waheed, Z. (2010). Conference Review 6th EuroFM Research Symposium, Facilities, Vol. 28 No. 1/2..
Waheed, Z. (2009). Energy Environment and Climate, Facilities, Volume 27, No. 5/6, pp. 250-251..
Waheed, Z. (2009). Facilities Management Best Practice in the Nordic Countries: 36 Cases, Facilities, Vol. 27 No. 9/10, pp. 413-413..
Waheed, Z. (2009). Facilities Management for Students and Practitioners, Facilities, Vol. 27 No. 1/2, pp. 66-67..
Waheed, Z. (2009). Green Roofs in Sustainable Landscape Design, Facilities, Vol. 27 No. 13/14, pp. 560-560..
Waheed, Z. (2008). Facilities Planning and Design, Facilities, Vol. 26 No. 9/10, pp. 426-426..